So, we just had a party here at the agency to celebrate our being named as Agency of The Year (southwest region) at Advertising Age’s Small Agency Conference.

It was a great time. Great for all of the people here at the agency. A chance to stop for a moment and take a breath. Say thank you to all of our wonderful clients who trust us to help them grow their businesses. A chance for me to deliver a well deserved pat on the back to all our hard working creative problem solvers. And well deserved it was. The agency in every discipline continues to surprise and impress even its toughest critic. Me.

Over the course of the past several months this agency has received accolades for a very diverse collection of problem solving creative ideas. Serious accolades for television and print, multiple awards for interactive (including Best of Show), awards for success in events & promotion and even a couple of awards for what essentially is a pro bono account that we didn’t just do work for — we created the entire Eat Out For A Change movement ourselves. Want more? Well we certainly didn’t cure cancer, but we did the best we could.

Impressive.

Want to know what’s even more impressive? The real success lies in the performance this work has helped to make happen for our clients.

Now, clients are modest, and a little sensitive about broadcasting their particular results here on the interwebs. So I will be a little guarded in telling you that the approach we have here at Firehouse is working.

However by working I mean:
-Driving a guest count increase of more than +10% vs. previous trend
-Reversing a sales trend to positive that had seen 12 consecutive quarters of declining sales
-Setting a monthly sales record – for a multi-billion dollar company – four different times over a 15 month span
-Helping to increase a company’s 2009 system wide sales by +4%
-Driving a YOY +55% sales increase in a featured menu item
-Driving a +31% sales increase in features products in a brand’s emerging markets
-Delivering a +8% YOY same store sales increase – and that was for a client’s QSR partner

The people of this agency are committed. They are focused. They are making a difference.

And I am happy for them, and their accomplishments. Forgive me for taking an indulgent moment to let them know how proud I am to call myself the president of this agency.

Cheers,
Mark